Privacy Policy

What this policy covers

We, Randwick City Council, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.

Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988. You can find more information about your privacy rights at the Privacy Commissioner's web site: http://www.oaic.gov.au.

We may update this privacy policy from time to time and we encourage you to check our website regularly to ensure that you are aware of our most current version

The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. Click this link for the Privacy Policy governing their service.   These should be read in conjunction with the Randwick City Council Privacy Policy.

What information do we collect?

User-generated information

We collect information that you put on the site after you have signed up including but not limited to:

  • Responses to surveys and quick polls
  • Comments on discussion forums

User-Behaviour Information

We collect information about your usage  of the site including but not limited to:

  • Documents downloaded from the library
  • Videos viewed
  • Pages views

Note that you can browse the site completely anonymously without signing up.

How we use the information we collect

The main purpose of this website is provide a digital means for residents and interested people to provide feedback, comments and submissions on Council activities, proposed activities and decisions.

Often it’s important for us to know submissions are made by a local residents or ratepayers to ensure relevance and validity. For local issues, sometimes it’s also important for us to know the submission is from someone directly affected by a proposal.

We collect information in order to:

  • analyse and interpret it to help Council make better decisions about local projects, policies and services
  • communicate information to you about engagement opportunities, events and other initiatives; and
  • respond to your enquiries

Who has access to this information?

When you register for a user account you provide three types of information:

  1. Publicly available information
  2. Information available to both Randwick City Council and Bang the Table
  3. Information available to Bang the Table only

Publicly Available Information

Publicly available information is limited to your screen name and any comments you leave under that name in the forums or other tools on the site.

Note: If you use your real name as a screen name, your comments in forums and some other tools will be published online. You may choose to use an anonymous screen name.

Individual survey/submission responses, voting patterns and quick poll responses will not immediately be made available publicly on the site, however, feedback (including overall results of polls and surveys, and in some instances, unidentifiable and randomly chosen quotes or comments from surveys) may be published in publicly available reports at the end of the consultation period.

Please also keep in mind, however, that under most local Freedom of Information laws formal submissions uploaded to this site can be made available for public viewing by Randwick City Council at its own volition or at the request of a member of the public.

Information available to both Randwick City Council and Bang the Table includes:

  • All information from the registration form
  • Comments
  • Survey, quick poll, and comment voting responses
  • General site activity such as document downloads.

Information Available to Bang the Table only

Information which is available only to Bang the Table is restricted to your IP address for site security purposes.

Do we disclose any information to third parties other than Randwick City Council?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and only use the information for the purpose they are engaged for. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property or safety.

However, we may from time to time notify you about other sites we are managing when we feel they may of direct relevance and interest to you. Please note that you can easily unsubscribe from these notifications at any time.

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our website, you consent to this Privacy Policy.

Contact us

For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on council@randwick.nsw.gov.au