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Consultation has concluded.
Library survey update: Thanks to the 1,331 people who completed our library survey in 2024 — including 33 non-users. Respondents ranged in age from 12 to 100 and came from all across Randwick City, with a mix of backgrounds, languages and lifestyles.
Here’s what we heard:
Favourite libraries: 45% said Lionel Bowen is their main library, 36% Margaret Martin, 8% Malabar, 3% the Home Library Service, and 8% mainly use the eLibrary.
People mix and match: 75% of users visit more than one library, including libraries outside the area. For example, most Malabar users also go to Lionel Bowen, and nearly half of Lionel Bowen users also visit Margaret Martin.
Location matters: 82% said their main library is their favourite because it’s close to home.
Interest in new locations: People would use libraries if they were in Coogee (35%), Kingsford (27%), Matraville (19%) or Little Bay (16%).
Longer hours appeal: Around 20% would use a library with secure access outside normal opening hours.
Satisfaction is high: The average satisfaction score was 8.3 out of 10, and 76% gave it 8 or higher. When asked how important the library is:
To them personally: 8.8 out of 10
To the community: 9.0 out of 10
Thanks again to everyone who shared their thoughts — your feedback is helping shape the future of our libraries.
How can we provide the best library services and facilities for our community into the future?
Whether you are a regular visitor, an occasional borrower, a new resident, or haven’t used a library in a while, your feedback is valuable to us.
Please take a few minutes to complete our short survey and tell us what you love, what you need, and what you want from your library.
Your responses will help us plan and improve our programs, collections and facilities, and identify locations for potential future libraries!
Margaret Martin Library, Level 1 Royal Randwick Shopping Centre, Randwick
Malabar Community Library, 1203 Anzac Parade, Matraville
Survey open: 5 December 2023 to 25 January 2024.
Library survey update: Thanks to the 1,331 people who completed our library survey in 2024 — including 33 non-users. Respondents ranged in age from 12 to 100 and came from all across Randwick City, with a mix of backgrounds, languages and lifestyles.
Here’s what we heard:
Favourite libraries: 45% said Lionel Bowen is their main library, 36% Margaret Martin, 8% Malabar, 3% the Home Library Service, and 8% mainly use the eLibrary.
People mix and match: 75% of users visit more than one library, including libraries outside the area. For example, most Malabar users also go to Lionel Bowen, and nearly half of Lionel Bowen users also visit Margaret Martin.
Location matters: 82% said their main library is their favourite because it’s close to home.
Interest in new locations: People would use libraries if they were in Coogee (35%), Kingsford (27%), Matraville (19%) or Little Bay (16%).
Longer hours appeal: Around 20% would use a library with secure access outside normal opening hours.
Satisfaction is high: The average satisfaction score was 8.3 out of 10, and 76% gave it 8 or higher. When asked how important the library is:
To them personally: 8.8 out of 10
To the community: 9.0 out of 10
Thanks again to everyone who shared their thoughts — your feedback is helping shape the future of our libraries.
How can we provide the best library services and facilities for our community into the future?
Whether you are a regular visitor, an occasional borrower, a new resident, or haven’t used a library in a while, your feedback is valuable to us.
Please take a few minutes to complete our short survey and tell us what you love, what you need, and what you want from your library.
Your responses will help us plan and improve our programs, collections and facilities, and identify locations for potential future libraries!
