Privacy statement
This site is owned and operated by Randwick City Council using software licensed from Social Pinpoint. For details on how Randwick City Council collects and protects your personal information in the course of your engagement with the Your Say Randwick website and in-person community engagement activities, refer to the Privacy Statement below.
For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.
For information about the broader collection and use of personal information by Randwick City Council, please refer to our Privacy Management Plan.
Randwick City Council takes privacy very seriously. Our collection, use and disclosure of your personal information is regulated by the Privacy and Personal Information Protection Act 1998. You can find more information about your privacy rights at the Information and Privacy Commission NSW.
How will we use and disclose your information?
We use the personal information about you to:
- administer the site and manage your account
- identify when you sign into your account
- send you newsletters and information
- respond to queries that you have contacted us about
- attribute content that you post on the site to you
- analyse use of the site to inform ongoing improvements and enhancements
- inform policy decisions by Randwick City Council
- for any other purposes that we indicate to you when we request your personal information.
Content that you post on the site publicly will be able to be viewed by everyone who uses the site and will contain your username. Any publicly available reports from consultations may include quotes that participants have shared in forums, surveys and other consultation tools.
Your feedback, including all demographic details you choose to submit, will be provided to the relevant Randwick City Council work area with responsibility for administering the subject matter or project to which your feedback relates.
While Randwick City Council takes multiple measures to protect the anonymity of survey respondents, we ask that you help us reduce the risk of inappropriate information access and exposure by not including other information in your survey response that could possibly identify you or others.
Moderation
We monitor the information that you provide in order to protect the integrity of the discussions from individuals and groups who may attempt to unduly influence the outcomes of a consultation process. For example, we check to ensure multiple contributions are not coming from the same source. We also review the site to protect it from spam or trolls.
Third parties
We may also disclose personal information to various third-party research consultants engaged by Randwick City Council. You consent to us disclosing your personal information to these third parties to help them interpret, synthesise and gain insights from feedback submitted. The insights derived by these research consultants will assist Randwick City Council to identify opportunities to improve our services, projects, plans and policies. Randwick City Council will not disclose your information to another external party without your consent, unless required or authorised by law.
The information supplied to the research consultants is limited to raw feedback responses and excludes the provision of your name, contact details or other information that could directly identify you. However, the information, when supplied to research consultants, will include demographic details such as your age, gender and the suburb from which your survey response is received. All consultants have agreed to the collection, use and disclosure of data in accordance with this Privacy Statement.
Access and correction
If you wish to access, correct or delete any of the personal information you have supplied to Randwick City Council, please send your request to Council via email to council@randwick.nsw.gov.au.
